Refund policy

Every piece in my shop is either one of a kind or made to order just for you, so all sales are final. I'm not able to accept returns or exchanges for a change of mind, so please review sizes and formats before ordering. If you have any questions before you buy, email me at roslyndoyle21@gmail.com.

Damaged or incorrect orders

If your order arrives damaged or isn't what you ordered, email me within 7 days of delivery with your order number and photos of the item and the packaging. I'll send a replacement or give you a full refund. Please keep all packaging until the issue is resolved.

Cancellations

Pre-orders and made-to-order prints can be cancelled for a full refund before they go into production. Email me as soon as possible and I'll let you know if your order can still be cancelled. Limited edition prints and original paintings can be cancelled for a full refund before they ship.

Original paintings

Original paintings are one of a kind and are not returnable. Each original is carefully packed and shipped with insurance. If an original arrives damaged, contact me within 48 hours of delivery with photos and I'll work with you and the carrier to make it right.

Refunds

Approved refunds are issued to your original payment method. Depending on your bank, it may take 5–10 business days for the refund to appear.